General conditions of Sale The offer and sale of products on the web portal are governed by these general conditions of sale. The products are sold directly clemco s.r.l. with registered office in via calabricita sn 83027 Mugnano del Cardinale (AV) n. reg. registration companies NA – —– Recipients The products that the seller offers for sale on the web portal are intended exclusively for end users who are consumers, with this referring to any natural person who wants to purchase the related products for purposes not attributable to their commercial, entrepreneurial or professional activity, if any. Conclusion of the contract The contract will be considered concluded when the purchase order for one or more products made by the customer is electronically accepted by by sending an order confirmation email to the customer’s email address. reserves the right not to process purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products by providing communication via email. With the electronic transmission of the purchase order, the customer unconditionally accepts the General Conditions of Sale, undertaking to respect the content as well as the privacy policy. Following the approval of the Decree Law 4 July 2006 n. 223 “maneuver bis” Art. 37 paragraphs 8 and 9, converted with Law 248 of 4 August 2006, which entered into force on 12 August 2006, which restores the obligation to communicate the list of customers and suppliers in the event of an issue invoice, and of the Decree Law 78 of 31 May 2010 converted into Law 122 of 30 July 2010, imposes the need to request customers to communicate VAT NUMBER and TAX CODE in the appropriate fields on the site. Customer obligations The Customer is required, before submitting his purchase order, to carefully read these general conditions of sale. Forwarding the purchase order implies their full knowledge and acceptance. Finally, once the online purchase procedure has been concluded, the Customer is required to print and keep these general conditions of sale, which have already been viewed and accepted during the phase of concluding the contract. Price The prices of the products shown on the homepage or in the various sections of the site are inclusive of VAT but not of transport costs and do not include any taxes, levies, or other economic and/or fiscal charges applicable in the country of destination of the products, where this is different from Italy, which will be the sole responsibility of the customer Express termination clause In the event of total or partial non-payment of the purchase price of the asset, Clemco s.r.l. reserves the right to declare pursuant to and by effect of art. 1456 of the civil code terminated this contract by sending a written communication to the customer’s e-mail address. Returns and Refunds Warranties The legal provisions on guarantees apply to purchases made by customers, including, if applicable, the provisions of the Consumer Code on guarantees for consumers. Right of withdrawal Pursuant to art. 59 letters c), d) and e) of the Consumer Code, given the particular nature of the goods offered for sale, the provisions concerning the exercise of the customer’s right of withdrawal do not apply. Complaints For any complaint or clarification, the customer must contact the number +39 339 7701 311 or the e-mail address The customer will be contacted for clarification within 3 (three) working days from the request. Privacy disclaimer The data controller is clemco s.r.l. with headquarters in via calabricita sn 83027 Mugnano del Cardinale (AV) Italy., pursuant to Legislative Decree no. lgs. no. 196 of 30.6.2003, communicates to its customers that the personal data supplied by them at the time of transmission of the online purchase order, and / or compilation of the invoice, are excluded from the consent of the interested party as they are collected and held only on the basis of fiscal and/or tributary obligations established by Italian law and by Community legislation and, in any case, for the sole purpose of allowing the exact execution of the obligations deriving from the purchase contract of which the customer is an interested party and/or for the acquisition of the necessary contractual information always and exclusively activated at the request of the latter. It is also specified that the personal data provided by its customers will not be used for the purpose of commercial information or for sending advertising material or for carrying out market research or interactive commercial communication.